Case Study: Direct Sourcing Excellence for Arval
After over 10 years of utilising a recruitment outsourced provider which delivered inconsistent quality of candidate and a lack of return upon investment, our customer, Arval a global financial services organisation engage Cogito to implement a Direct Sourcing Programme to realise their desire to take greater ownership of recruitment spend and employer brand.
What We Did
We delivered a modular change programme to create a direct sourcing model which focused upon quality of candidate, hiring manager experience and cost reduction. Commencing with an audit of the RPO provider performance, our consultants created a transition plan – led by Cogito – which ensured continuity of service and exited the incumbent. In collaboration with Arval stakeholders we hired a recruitment manager to lead the recruitment activities for the client onsite and under their instruction.
The recruitment model transition successfully – on time and without any disruption to service. Direct hiring has increased and overall recruitment spend significantly reduced. The transformation programme has achieved its time and performance targets including the provision of candidate brand perception and talent mapping projects to support long term strategic goal setting.
"Arval operate in a highly competitive market, as such the quality of talent is of paramount importance to us. We recognised that we needed a partner who could demonstrate thought leadership and build a new, energetic and best practice recruitment model, Cogito were the obvious choice. We are delighted to have worked with a partner who puts our needs first and who have helped to transform our recruitment into something we can be proud of." Ailsa Firth, HR Director - Arval